Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using Craft, you acknowledge that you have read, understood, and agree to:

• Be bound by these Terms, our Privacy Policy, and our Cancellation & Refund Policy, each incorporated herein by reference
• Comply with all applicable laws, rules, and regulations
• Be at least 18 years old, or at least 13 years old (16 in the EU/EEA) with verifiable parental or guardian consent
• Provide accurate, current, and complete information during registration and keep it updated

If you are entering into these Terms on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation and all references to "you" shall include that organisation.

2. Definitions

• "Account" means your registered user account on Craft.
• "Content" means all code, files, text, images, data, and other materials you upload, create, or transmit through the Services.
• "Credits" means the USD-denominated balance used to pay for usage of AI models, sandbox compute, database, deployment, email, and storage services on the platform.
• "Platform Fee" means the 10% fee applied to credit top-up purchases (not applied to subscription credits).
• "Sandbox" means the isolated cloud-based development environment powered by E2B where your code is executed and previewed.
• "AI Output" means any code, text, or other content generated by AI models through the Services.

3. Account Registration and Security

3.1 Account Creation

• You must provide a valid email address and create a secure password (minimum 12 characters), or authenticate via Google or GitHub OAuth
• Email verification via a one-time password is mandatory before account activation
• One individual or legal entity may not create or maintain multiple accounts
• Accounts are personal and non-transferable without our prior written consent

3.2 Account Security

• You are solely responsible for maintaining the confidentiality of your credentials and for all activity under your Account
• We strongly recommend enabling two-factor authentication (TOTP)
• You must notify us immediately at support@craft.fast of any unauthorised access or security breach
• We are not liable for losses arising from unauthorised use of your Account where you have failed to safeguard your credentials

3.3 Account Responsibility

You are responsible for all activity that occurs under your Account, including:

• Content created, uploaded, or shared
• All usage charges and billing obligations
• Compliance with these Terms and applicable law
• Actions of collaborators you invite to your projects

4. Description of Services

Craft is an AI-powered development platform for building, previewing, and deploying Next.js web applications. The Services include:

• AI Code Generation: Natural language to code using large language models from Anthropic, OpenAI, Google, xAI, and other providers
• Cloud Sandboxes: Isolated development environments powered by E2B for live code execution and preview
• Managed Database: Per-project PostgreSQL databases powered by Neon
• Deployment: Production hosting via Vercel for Platforms
• Storage: Project file storage on Cloudflare R2 and per-project object storage
• Email: Transactional email for your applications via Resend
• Integrations: GitHub, Figma, and other third-party service connections

We reserve the right to modify, suspend, or discontinue any feature of the Services at any time with reasonable notice. We will endeavour to provide at least 30 days' notice for material changes that affect your use.

5. Pricing and Billing

5.1 Subscription Plans

5.2 Credit Top-ups

5.3 Usage-Based Pricing

5.4 Payment Processing

• All payments are processed securely through Dodo Payments in United States Dollars (USD)
• We accept credit cards, debit cards, and other payment methods supported by Dodo Payments
• Applicable taxes (GST, VAT, sales tax) are calculated and collected automatically by Dodo Payments based on your billing location
• You authorise us to charge your selected payment method for all fees incurred
• Currency conversion fees imposed by your bank or card issuer are your responsibility

5.5 Auto-Renewal

• Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date
• You may cancel auto-renewal at any time from your Account dashboard; access continues until the end of the current billing period
• We will provide at least 30 days' advance notice of any price increases; new pricing applies to the next renewal after the notice period

5.6 Low Balance and Service Continuity

• We will notify you when your credit balance falls below $5.00
• Operations that consume credits may be paused when your balance falls below $0.50
• You may top up your balance at any time to resume full service

5.7 Refunds

Refunds are governed by our Cancellation & Refund Policy. Billing disputes must be raised within 30 days of the charge by contacting support@craft.fast.

6. Credit Terms

6.1 Nature of Credits

• Credits are denominated in USD and represent a prepaid balance for consuming Services
• Credits are not legal tender, currency, or property of any kind and have no cash value
• Credits may not be transferred, sold, bartered, or assigned to any other person or Account

6.2 Types of Credits

• Subscription Credits: Included with your plan. Reset each billing cycle and do not roll over.
• Top-up Credits: Purchased separately. Follow the same validity as your subscription billing cycle — expire and reset at each renewal. Subject to 10% platform fee.
• Promotional Credits: Issued at our discretion during promotions or as sign-up bonuses. Expire at the time specified when issued, or one (1) year from issuance if not specified.

6.3 Unified Credit Balance

Subscription credits and top-up credits are combined into a single unified balance. All credits share the same validity period tied to your billing cycle and are consumed from the unified balance without distinction. Promotional credits, if any, are consumed last.

6.4 Expiration and Forfeiture

• Credits automatically expire and are forfeited if you close your Account or if your Account is terminated
• Expired credits cannot be recovered, refunded, or reinstated

7. Acceptable Use Policy

7.1 Permitted Uses

You may use the Services to:

• Build, test, and deploy web applications
• Use AI assistance for code generation, debugging, and development tasks
• Collaborate with team members on projects
• Integrate with supported third-party services (GitHub, Figma, Vercel)
• Export and deploy code to your own infrastructure

7.2 Prohibited Uses

You must NOT use the Services to:

• Illegal Activity: Violate any applicable law, regulation, or third-party right
• Malicious Software: Create, distribute, or host malware, viruses, ransomware, or other harmful code
• Unauthorised Access: Attempt to gain unauthorised access to other users' Accounts, data, or systems
• Abuse and Harassment: Harass, threaten, defame, or discriminate against others
• Spam: Send unsolicited commercial communications or bulk messages
• Scraping and Automation: Automate access to extract data, content, or AI outputs without written permission
• Resource Abuse: Engage in cryptocurrency mining, denial-of-service attacks, or other activities that excessively consume resources
• Reverse Engineering: Reverse engineer, decompile, or attempt to extract the source code of the platform
• Circumvention: Bypass rate limits, security measures, or usage restrictions
• Impersonation: Misrepresent your identity or affiliation with Craft or any other entity
• Prohibited Content: Create or distribute content that is illegal, fraudulent, hateful, discriminatory, sexually exploitative, or that infringes intellectual property rights

We reserve the right to investigate violations and may suspend or terminate your Account without notice for material breaches.

8. Intellectual Property Rights

8.1 Your Content

• You retain all ownership rights to Content you create, upload, or import
• You grant Craft a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, and transmit your Content solely as necessary to provide and improve the Services
• You represent and warrant that you own or have the necessary rights and licences to all Content you provide

8.2 AI-Generated Output

• AI Output is provided to you without restriction on use — you may use, modify, and distribute it freely
• You are solely responsible for reviewing, testing, and validating all AI Output before use in any environment
• AI Output may not be unique; substantially similar output may be provided to other users
• We make no representation or warranty regarding the accuracy, completeness, security, originality, or fitness for purpose of AI Output
• AI Output may inadvertently include code patterns similar to open-source software; you are responsible for licence compliance

8.3 Craft's Intellectual Property

The Craft platform — including software, algorithms, user interfaces, documentation, logos, trademarks, and service marks — is owned by Nextcrafter Labs (OPC) Private Limited and protected by applicable intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works without our prior written consent.

8.4 Feedback

Any suggestions, ideas, or feedback you voluntarily provide about the Services may be used by us without obligation or compensation to you.

9. AI Services and Limitations

9.1 AI-Assisted Development

• Craft provides AI-powered code generation, editing, debugging, and assistance using third-party large language models
• AI output is probabilistic and may contain errors, bugs, security vulnerabilities, or suboptimal patterns
• You must exercise independent professional judgment when using AI Output in production environments
• We are not liable for any loss, damage, or liability arising from your reliance on AI Output

9.2 AI Model Access

• Hobby: Access to Lite-tier models
• Pro and Max: Access to Lite and Premium-tier models
• Enterprise: All models plus bring-your-own API keys and private model routing
• Available models and pricing are managed dynamically and displayed on the Pricing page

9.3 Fair Use and Rate Limits

• We reserve the right to implement and adjust rate limits to maintain service quality for all users
• Excessive or abusive usage may result in temporary throttling or Account review

9.4 AI Data Usage

• Your prompts and interactions may be used to improve platform features and AI quality using privacy-preserving techniques
• Enterprise customers may opt out of AI data usage entirely under their Enterprise Agreement
• Do not include sensitive personal data, credentials, or confidential information in prompts
• For details on how AI data is handled, see our Privacy Policy

10. Infrastructure and Third-Party Services

10.1 Infrastructure Providers

Craft delivers Services through the following third-party infrastructure providers, billed at their exact published rates with zero markup:

• E2B: Cloud sandbox environments for code execution and live preview
• Neon: Managed PostgreSQL databases for your applications
• Vercel: Production deployment and hosting
• Cloudflare R2: Object storage for project files and backups
• Resend: Transactional email delivery for your applications
• Anthropic, OpenAI, Google, xAI: AI model providers for code generation
• Dodo Payments: Payment processing, billing, and tax compliance

10.2 Third-Party Integrations

• GitHub: Import existing projects, push code, and manage repositories
• Figma: Import designs and convert them to code using AI

When you use integrations, you are additionally subject to each provider's terms of service and privacy policy. We are not responsible for the availability, performance, or security of third-party services. You may revoke integration access at any time.

10.3 Environment Variables and Secrets

• You can store environment variables and API keys via project settings
• Secret values are encrypted at rest using AES-256 encryption and are never displayed after creation
• You are solely responsible for the security and rotation of your API keys and secrets

10.4 Data Backups

• Craft automatically backs up project files to Cloudflare R2
• You are responsible for independently backing up your application data and database content
• We do not guarantee data recovery in the event of data loss

11. Service Availability and Support

11.1 Availability

• We target 99.9% uptime but do not guarantee uninterrupted or error-free service
• Scheduled maintenance will be announced in advance when practicable
• Service availability depends on third-party providers (E2B, Neon, Vercel, AI model providers) whose uptime is beyond our control

11.2 Support

• Hobby: Community support via documentation and Discord
• Pro and Max: Priority email support
• Enterprise: Dedicated account manager, priority support with SLA guarantees

12. Disclaimers

13. Limitation of Liability

14. Indemnification

You agree to indemnify, defend, and hold harmless Craft, its parent company, affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Services
• Your Content or projects, including AI Output you deploy
• Your breach of these Terms or any applicable law
• Your infringement of any intellectual property or other rights of any third party
• Applications you build, deploy, or distribute using the Services

15. Termination

15.1 Termination by You

You may terminate your Account at any time by:

• Using the account deletion feature in your settings
• Contacting support@craft.fast

If you have an active subscription, cancellation takes effect at the end of the current billing period. You retain access until then.

15.2 Termination by Us

We may suspend or terminate your Account if:

• You materially breach these Terms or our policies
• Your Account is inactive for twelve (12) or more consecutive months (with prior notice)
• Payment repeatedly fails or is subject to chargeback disputes
• Required by law, regulation, or legal process
• We discontinue the Services (with at least 30 days' notice)

15.3 Effects of Termination

• Your access to the Services will cease immediately (or at the end of the billing period for voluntary cancellation)
• Your data is retained for thirty (30) days to allow reactivation, after which it may be permanently deleted
• Remaining Credits are forfeited upon Account deletion (subject to our Refund Policy)
• You remain liable for all charges incurred before termination
• Sections that by their nature should survive (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) shall survive termination

16. Dispute Resolution

16.1 Informal Resolution

Before initiating any formal proceedings, you agree to contact us at legal@craft.fast and attempt to resolve the dispute informally for at least thirty (30) days.

16.2 Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms that cannot be resolved informally shall be referred to and finally resolved by arbitration administered by a sole arbitrator in accordance with the Arbitration and Conciliation Act, 1996 (India). The seat and venue of arbitration shall be Bangalore, India. The language of arbitration shall be English. The arbitral award shall be final and binding.

16.3 Class Action Waiver

To the fullest extent permitted by applicable law, you agree to bring claims only in your individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

16.4 Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction for matters relating to intellectual property infringement, data breaches, or violations of the Acceptable Use Policy.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. Subject to Section 16 (Dispute Resolution), the courts in Bangalore, Karnataka, India shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms.

18. Changes to Terms

We may modify these Terms at any time. We will:

• Update the "Last updated" date at the top of this page
• Notify you by email at least thirty (30) days before material changes take effect
• Post the revised Terms on our website

Your continued use of the Services after the effective date of any changes constitutes acceptance of the revised Terms. If you disagree with any changes, you must stop using the Services and terminate your Account.

19. General Provisions

19.1 Entire Agreement

These Terms, together with our Privacy Policy, Cancellation & Refund Policy, and any Enterprise Agreement (if applicable), constitute the entire agreement between you and Craft regarding the Services and supersede all prior agreements.

19.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

19.3 No Waiver

Our failure or delay in exercising any right or remedy under these Terms shall not constitute a waiver of that right or remedy. No waiver shall be effective unless made in writing.

19.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of all or substantially all of our assets.

19.5 Force Majeure

Neither party shall be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, acts of government, war, terrorism, pandemics, labour disputes, internet or telecommunications failures, or third-party service outages.

19.6 Notices

Notices to you may be sent to the email address associated with your Account. Notices to us must be sent to legal@craft.fast. Notices are deemed received when delivered to the email address.

19.7 Third-Party Rights

These Terms do not confer any rights on any third party unless expressly stated. No third party may enforce any provision of these Terms.

20. Contact Information

For questions, concerns, or notices regarding these Terms: